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Your order has been placed
Please print this page for your records. You should receive an order confirmation email within an hour. If you have any questions, or do not receive your confirmation, please Contact Us.
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We have already scheduled you for the earliest possible appointment. You will get an email with details shortly. You can always change your appointment by using the link in the email, log in and use Member Tools, or the link below.
Battery Backup for Fiber phone connection
Your new Fiber Internet service includes a phone line that operates differently than a traditional landline. Without a battery backup, your Sonic phone service will disconnect if you lose power. You can avoid losing phone service during a power outage by purchasing a backup power supply, which provides a number of hours of power during an outage.
You can purchase a backup battery from Sonic, which includes a one year warranty and 8 hours of backup power, for $99 plus tax. You can also request to purchase a battery backup from your installer during your installation.
Alternatively, you can purchase your backup battery through a vendor like Amazon or Newegg. Find more information, including specific battery backup specifications here.
Next: Set up your Sonic email
Visit our Email Settings Reference and Email Setup Guides to configure a mail account on your computer or mobile device.
User Information
Helen Bean
510-525-5825
helenbean118@gmail.com
Service Address
KENSINGTON
Would you like to keep your existing phone number?
If you would like to transfer your existing phone number to your Sonic service, please contact Sonic Support at 1-855-394-0100
Useful Links
Order Summary
| Description | Price |
|---|---|
| Fusion Fiber | 49.99 |
| Installation Fee | 0.00 |
| Total | 49.99 |